04 Dec What to Consider When Purchasing an Alarm System
Purchasing a home security alarm system can be a big undertaking. In most cases, it’s viewed as a necessary evil and not as exciting as purchasing a new home or car. However, the process of buying an alarm system is important to protect your home, your business and the ones you love.
For most people, purchasing an alarm system is a reactive decision instead of a proactive one. Someone burglarizes your home, your business, your neighbor’s home or a loved one’s home; then, they immediately pick up the phone and start calling security system providers. Very few people sit down and make a conscience decision to be proactive and purchase an alarm system prior to being violated by an intruder.
Whether you fall into the first or second category, it’s important to take a few simple things into consideration before you make the final decision to move forward with an alarm system purchase.
- How long has the alarm dealer you are considering been in business? Do they have a satisfied customer base?
- Is the alarm dealer geographically located in close proximity to you? Are they prepared to provide you with fast, reliable service when needed?
- Does the alarm dealer subcontract any portion of the installation out to others?
- Will your alarm monitoring contract agreement be sold through a third party dealer program?
- Does the system designed for you provide adequate protection?
- After the installation, will you own the alarm system equipment or does it remain the property of the alarm dealer and subject to removal upon contract termination?
All of these considerations are important. Here’s why:
The security business is competitive, and some competitors use “fear tactics” to take advantage and gain market share. Knowledge and expertise are important in this business as opposed to gimmicky deals. Learn about the leadership’s expertise and hear directly from their customers. Read their testimonials. It’s important.
Proximity is Important
Having an alarm dealer close to you is extremely important in case of an emergency or problem. Unlike some of our competitors, we service the state of Indiana and only the state of Indiana so we can provide the best service possible in close proximity.
Don’t Subcontract Your Safety
Subcontracting installation to others can create a wealth of problems from not representing our brand well to incorrect installation and more. All of our technicians are employees of the company and are trained by our staff to install your systems correctly and safely. We only install North American manufactured equipment by certified staff technicians.
Direct Contracts are Critical
When you have a contract that is sold through a third-party dealer program, there is a lot of fine print and the chance that you won’t be able to reach someone to solve your problem if one arises. It creates a disconnect, and it’s not beneficial for the consumer. All of our contracts are made directly with our customers. There is never any middleman.
Customization is Key
Not every security system is supposed to be made the same; it all depends on your needs and wants! We use a 32-point property evaluation system to customize systems to our clients’ lifestyles and logistics. We also have a false alarm rate of less than 1 percent.
Own Your Equipment
When you sign a contract with an alarm dealer, it’s important that you are able to keep the equipment you buy; otherwise, you’re just renting the equipment until your contract ends. We provide a lifetime equipment installation warranty and the customer owns all of their own equipment. If you don’t want to work with us anymore, you can choose to leave and take your equipment with you! (Although, we’ve never had someone leave because they were unhappy.)
Taking these few simple points into consideration before or during your purchase of a security alarm system will save you time, money and help eliminate some of the common mistakes and headaches that so often accompany the purchase of an alarm system.
Take your time, know whom you are doing business with and make sure your system is designed to provide you maximum safety and security. Until next time, take care and be safe.